Privacy Policy

We collect information that you voluntarily submit through contact forms, check-availability requests, or other inquiry channels. This may include your name, phone number, email address, move-in timeline, area of interest, and the message you choose to send.

We may also collect basic website analytics if analytics are enabled on the site. We do not require analytics for the site to function, and recovery tool responses are not sent to analytics.

We use inquiry information to respond to questions, coordinate admissions conversations, and improve the usability of the website.

We do not use form responses to diagnose, treat, or evaluate medical or psychiatric conditions.

Inquiry details are used for admissions follow-up, callback coordination, and basic reply handling. They are not published publicly and are not used as a general marketing mailing list sign-up.

Access to inquiry details should stay limited to staff or operators who need the information to respond, coordinate next steps, or manage the admissions process.

If an inquiry includes crisis, detox, medical, psychiatric, or other higher-care concerns, the message should be treated as a routing and escalation issue rather than as a full clinical intake record.

Please do not submit detailed medical, psychiatric, detoxification, overdose, or other urgent crisis information through a general web form. Share only the basic details needed for a callback or admissions response.

If you need to share urgent clinical details, use an appropriate emergency, medical, or licensed treatment pathway instead of a general website form.

Questions about Christ-centered support are welcome. Spiritual conversation should remain respectful and non-coercive, and faith practices such as prayer, Scripture, church involvement, or 12-Step support do not replace detoxification, medical care, psychiatric treatment, psychotherapy, licensed addiction treatment, or emergency care. Whether explicitly Christian participation is required or optional in Verity programming is a business-confirmation item unless verified policy is publicly established.

Recovery tools run in the browser by default. If you choose to save a tool, the data is stored locally on your device. Nothing is saved unless you explicitly enable that option in the tool.

If you use a shared device, do not store sensitive responses on it unless you understand the privacy implications.

We may use standard web analytics to understand overall site usage. We do not intentionally send private recovery-tool responses to analytics.

Reasonable technical and administrative safeguards are used to protect site data, but no website can guarantee perfect security.

You can choose not to submit a form, disable analytics in your browser, or avoid saving recovery tool data locally.

If you want a form submission removed from active follow-up, contact us directly and include enough detail to identify the message.

If your message was sent through a general website form and you realize it included more sensitive detail than intended, contact Verity directly so staff can handle the follow-up more carefully.

If you have a privacy question about the website, contact Verity Treatment Center using the contact information on the site.